RGO Advanced Care

Maximize your uptime with RGO Advanced Care

RGO’s new and innovative Advanced Care system is custom made just for you. We employ several technologies, processes and procedures all aimed at delivering maximum uptime for your business.

RGO uses the most up-to-date industry tools to monitor any brand of printer or multifunction system on the market. We then layer in brand specific proprietary support systems to give us advanced remote diagnostic and repair capabilities.

RGO Advanced Care is a Free upgrade, you only pay for the consumables you need.

RGO proactively maintains your equipment to deliver the highest levels of up-time possible

Technicians, Parts and Supplies

RGO Technicians are factory trained and receive live factory support. Each technician carries a large parts supply in their RGO fleet vehicle so repairs can be completed quickly on the first call. Parts are proactively replaced according to factory recommendations or earlier if required. Our local warehouses have over a million dollars of factory genuine parts and supplies to keep your business running.

Local and National Dealer Support

RGO support is simply better than a factory outlet. Come for a tour and you’ll see and feel the difference. We’ve combined the latest support technologies with our friendly staff to care for our clients in a unique way. We are 100% focused on our customer’s needs and requirements and can provide the best solutions regardless of the brand. Need more flexibility or customized support – no problem. Let us know how we can help.

Reactive vs Preventative vs Predictive Service

Other companies simply react to service requests and talk in terms of response times. RGO is focused on delivering maximum uptime. We’ve engineered our business to fix and repair systems before you experience downtime. Our machines talk to us. We focus on scheduled predictive maintenance and utilize monitoring technologies to trigger automated service requests. This proactive approach also allows for ultra-fast responses to un-planned events.

Have RGO Proactively Maintain Your Equipment TODAY.

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