Case Study Template

AltaGas

2025

A people-centred environment that brings teams together, supports well-being, and inspires both individual focus and community connection

View rom inside glass wall boardroom, dark confrence table and black task chairs, row of white storage and contemporary lamps
Yellow boxy sofa with blue and gray round ottomans in front of TV and bookcase, orange club chairs behind
Leather square sectional with square ottomans, yellow square side tables in front of bench office space
Busy work cafe with blue tufted sofa, round charcoal table and side chairs, backing onto glass wall boardroom
Busy work cafe with blue tufted sofa, round charcoal table and side chairs
Counter with metal chairs facing windows, blue high back seating and charcoal side chairs across tables along wall
Staff working at row of bench seating, moveable work surfaces and task chairs
View of hallway, glass wall into variety of rooms, each with colored glass, orange, blue and green
View from inside one boardroom with seated height table and chairs, into counter height table with stools along flex wall of white boards and felt tackable
View rom inside glass wall boardroom, dark confrence table and black task chairs, row of white storage and contemporary lamps
Yellow boxy sofa with blue and gray round ottomans in front of TV and bookcase, orange club chairs behind
Leather square sectional with square ottomans, yellow square side tables in front of bench office space
Busy work cafe with blue tufted sofa, round charcoal table and side chairs, backing onto glass wall boardroom
Busy work cafe with blue tufted sofa, round charcoal table and side chairs
Counter with metal chairs facing windows, blue high back seating and charcoal side chairs across tables along wall
Staff working at row of bench seating, moveable work surfaces and task chairs
View of hallway, glass wall into variety of rooms, each with colored glass, orange, blue and green
View from inside one boardroom with seated height table and chairs, into counter height table with stools along flex wall of white boards and felt tackable

Client:

AltaGas

Industry:

Energy, Corporate Client

Location:

Downtown Calgary

Project:

Workplace Strategy, Furniture Solutions,
Space Planning, Change Management

Vision:

A workplace that is simple, elegant and smart

Industry:

Energy, Corporate Client

The plans were largely set early. With design and product decisions established through the RFP process, the real challenge shifted to people. The project asked employees to transition to a smaller individual workstation footprint while still feeling supported, productive, and connected in the office. To meet that challenge, the RGO team focused on change management through clear communication and education. Instead of letting the conversation center on desk size, they framed success around the overall work experience, better ergonomics, and greater choice. High-performance Steelcase workstations and ergonomic features helped reinforce the message, while the expanded mix of collaboration and meeting spaces made the trade off feel worthwhile.  

Para 2 option 1 

Momentum came from structure. The team set a clear procurement path with firm ordering milestones, which kept decisions moving and reduced last-minute pressure. A phased ordering schedule established practical order dates across ancillary items and workstations, supporting a smooth path from selection to delivery and installation. 

Para 2 option 2 

Momentum was built into the process from day one. The team set a clear furniture procurement timeline early, with defined “drop-dead” order dates, then kept it alive through weekly furniture selection meetings that maintained alignment and decision velocity. A phased ordering schedule clarified when ancillary items and workstations needed to be released, helping the project move cleanly from selection to delivery and installation with fewer last-minute surprises. 

The finished headquarters embodies AltaGas’ vision of a modern, community-driven environment. Organized into connected neighbourhoods using Steelcase Community Design principles, the space balances open collaboration with private offices and focused work areas. The result is an intuitive workplace that supports interaction and visibility while still respecting privacy and concentration. 

Cindy Smith